Juan O.
Author

Juan O.

Juan leads content and strategy at Prey, working directly with IT and security teams across industries. He focuses on real-world challenges like device security, compliance, and endpoint visibility, translating them into clear and practical guidance.

How MSPs Respond When a Client's Device Goes Missing
How MSPs Respond When a Client's Device Goes Missing

A stolen client laptop puts you between the device and the data owner. Here's the authorization chain, the first-hour runbook, and the evidence you hand back.

MSP Playbook
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IT offboarding checklist for remote employees

Disabling the account doesn't reach an already-logged-in laptop. A control-layer IT offboarding checklist for remote employees, by the clock.

Endpoint Management
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Employee privacy and device tracking: an IT rollout guide

Deploying device tracking without your team feeling watched is a rollout problem, not a legal one. What to configure, what to disclose, and when.

Device Tracking
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Retail Device Management: The IT Manager's Guide

POS terminals, tablets, kiosks, handhelds. Learn how to manage and secure retail store devices across locations, prevent walk-offs, and stay PCI-ready.

Endpoint Management
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Jamf Device Tracking Limits: The Mac Location Gap

Jamf manages Macs but can't track their location. Here's why it's an Apple hardware limit, what Jamf does cover, and how to close the gap.

Device Tracking
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Best Dark Web Monitoring Tools and Services Compared 2026

Compare the top dark web monitoring tools and services of 2026: what each scans, how alerts reach your team, and why integrated monitoring speeds response.

Incident response
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MDM Implementation Checklist for SMBs: A Step-by-Step Guide (2026)

A practical MDM implementation checklist for small businesses — covering device inventory, security setup, emergency response, and maintenance.

Endpoint Management
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